At BaraBox, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our services, you consent to the practices described in this policy.
Information We Collect
We collect information to provide better services to our users. This includes:
- Name: To identify you and personalize our communication.
Address: To provide location-based services and facilitate home visits. - Phone Number: For communication regarding services, appointments, and customer support.
- Email Address: To send confirmations, updates, promotional offers, and newsletters.
- Payment Information: To process transactions securely and manage billing.
Service Information:
- Details of Services Requested or Provided: To match you with suitable service providers or to understand your service preferences and history.
Usage Information:
- IP Address: To monitor usage patterns, troubleshoot issues, and enhance website security.
- Browser Type and Version: To optimize website compatibility and user experience.
- Browsing History: To analyze website traffic, understand user behavior, and improve service offerings.
Device Information:
- Device Type and Model: To ensure compatibility with our app and optimize user experience.
- Operating System: To troubleshoot technical issues and improve app performance.
- Unique Device Identifiers: To secure your account and prevent fraud.
Location Information:
- Geolocation Data: To provide location-based services and match you with nearby service providers. This is only collected with your explicit consent.
HOW WE USE YOUR INFORMATION
The information we collect is used to:
- Provide and Improve Our Services: Ensure high-quality service delivery, customize user experience, and develop new services based on user needs.
- Process Payments and Manage Your Account: Handle transactions securely, manage subscriptions, and provide customer support.
- Communicate with You: Send service-related communications, promotional materials, and updates about our services.
- Ensure Security: Protect against fraud, unauthorized access, and ensure the safety of our users and services.
- Comply with Legal Obligations: Adhere to legal requirements and respond to lawful requests and legal processes.
- Personalize User Experience: Use data to tailor our services to individual preferences and needs.
Analyze Trends: Perform analytics to understand how our services are used, which helps in improving functionality and user satisfaction.
SHARING YOUR INFORMATION
We do not share your personal information with third parties except:
- With Service Providers: Trusted partners who help us operate our business and provide services to you (e.g., payment processors, IT service providers, customer support).
- When Required by Law: To comply with legal obligations, court orders, or in response to lawful requests by public authorities.
- To Protect Our Rights: If necessary, to enforce our terms and conditions, protect our operations, users, or others.
- With Your Consent: When you provide explicit consent for us to share your information with specific third parties.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
DATA SECURITY
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Encryption: Secure data transmission and storage using encryption protocols.
- Access Controls: Restrict access to personal information to authorized personnel only.
- Regular Audits: Conduct security audits and risk assessments to identify and mitigate potential vulnerabilities.
- Secure Payment Processing: Use of industry-standard payment gateways to ensure the security of financial transactions.
Despite these measures, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
YOUR RIGHTS
You have the right to:
- Access and Update Your Information: Review and update your personal information at any time through your account settings or by contacting us.
- Request Deletion: Request the deletion of your personal information from our systems, subject to certain legal exceptions.
- Object to Processing: Object to the processing of your personal information for specific purposes, such as marketing.
- Withdraw Consent: Withdraw your consent for us to process your personal information at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
- Data Portability: Request a copy of your personal information in a commonly used format and transfer it to another data controller.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to:
- Enhance User Experience: Store user preferences and settings.
- Analyze Usage Patterns: Track how users navigate our website and interact with our services.
- Provide Targeted Advertising: Display relevant ads based on user interests and browsing behavior.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website and services.
CHILDREN’S PRIVACY
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
INTERNATIONAL DATA TRANSFERS
We may transfer your personal information to countries other than the one in which you reside. These countries may have data protection laws that are different from those of your country. We ensure that your information is protected by requiring all recipients to comply with appropriate data protection measures.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes signifies your acceptance of the new terms.
CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us.
